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About Us

About Us

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Welcome to Britain’s fastest growing plumbing and heating company

We’re building a national network with a local focus on quality, competitiveness, and outstanding customer service

Thanks for visiting PlumbProud’s website – we’re really pleased to have you with us.

Founded in 2013 by Sam, our MD, PlumbProud’s mission is to provide Britain’s homes with the very best and latest heating technology at the best possible price.

That’s because your home is your sanctuary – it’s where you feel the safest and you’re surrounded by the people you love. Your home is a special place where you and your family should be warm and comfortable.

But we know that, just like us, you’re concerned about the world we live in. As well as keeping you warm and lowering your energy bills, we want to be a major force in reducing Britain’s carbon footprint. 14% of the greenhouse gasses we create comes from heating our homes and places of work.

We invite you to get in touch with us, find out more about us, and let us know what you want. We’re looking forward to speaking with you.

Serving customers locally

Ever felt like you’re more of an account number to a company than a name? We’ve all felt like that sometimes like we’re hear to fit into their systems rather than they’re meant to change their systems to fit into our lives.

It’s a fact that the bigger a company gets, the more distant it is from its customers. They don’t hear you, they don’t understand you, and for many members of staff, it’s just easier if things stay the way they’ve always been.

That’s unless you bake being local in from the start.

We’ve chosen to build the national PlumbProud network using committed, talented, customer-focused franchisees. Franchisees are much closer to you than some distant head office with a complicated phone system.

If you want to know something or you want action, get in touch direct with your PlumbProud franchisee. If you don’t get what you want, get in touch with PlumbProud HQ.

You are at the centre of everything we do.

The most informative helpful website…by far!

You might have noticed that our site is quite different from most boiler installers’ websites.

First, we give you an indicative price for each boiler fully installed.

We all have household budgets and we’ve got to stick to them. When a website doesn’t list prices, it’s frustrating because how do you know whether that boiler is in your price range?

Second, we score every boiler on our website.

We’ve spent the best part of a decade speaking to 10,000s of British homeowners about boilers and central heating. We’ve listened to every conversation.

We created a list in order of priority what was most important to you when choosing a boiler for your home. We then take each boilers’ individual specifications and compare them against your wish list and all the other 800+ boilers on our database.

The closer the score is to 100%, the closer it is to being Britain’s perfect boiler.

Get in touch with us

We’d love to hear from you. To get in touch with us, please call us on 01604 343053 or click the button below to go through to our enquiry form

To get in touch with us, please click the button to leave us a message

Look forward to hearing from you!

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